Privacy Policy

Information collected

Forms may collect your name, company, business email, topic and message. This information helps route coating, document and regional support questions to the appropriate team.

Messages may also include technical context that you choose to provide, such as substrate, coating family, exposure environment, document deadline, region or application method. You should avoid sending sensitive personal information or confidential customer-owned technical data unless it is necessary for the initial business inquiry.

How information is used

Submitted details may be used to respond to inquiries, prepare product guidance, provide SDS or TDS support, and send requested report updates. Information should not be submitted if it is confidential beyond what is needed for initial contact.

Axalta may share an inquiry internally with product, technical service, product stewardship, sales or regional support personnel so the request reaches someone able to answer it. The information may also be used to maintain communication history, improve response quality and understand which coating topics customers are researching.

Your choices

You may ask that future communications stop by contacting the support address used in the response. Some records may be retained where required for business, safety or legal reasons.

Security and retention practices are intended to be proportionate to the business purpose of the inquiry. No website form can guarantee absolute security, so visitors should submit only the information needed for a coatings discussion. If you believe an inquiry was sent in error or needs correction, contact the responding team and identify the message so it can be reviewed. If you subscribe to updates, the same contact path can be used to request removal from future advisory messages. These choices help keep communication relevant to your coatings work.